Accurian Health is a leading health services company focused on proactive, preventative care.
They work directly with major insurance providers to offer affordable, accessible healthcare designed to help patients get and stay healthy.
In this blogpost, I will explore the key questions people have about Accurian Health, including information on their services, costs, locations, reputation and more.
Read on for details on how Accurian Health is transforming healthcare with their preventative, personalized approach.
What is Accurian Health?
Accurian Health is a healthcare company based in Minnesota that specializes in preventative and personalized care.
Founded in 2007, they focus on proactive health management to help patients avoid chronic conditions and unnecessary medical costs.
Accurian Health partners directly with major insurance providers like UnitedHealthcare to offer affordable clinic visits, health coaching, chronic care management and more. Their model is based around developing care plans tailored to each patient’s unique health needs and goals.
Some key things to know about Accurian Health:
- They operate over 40 health clinics across 9 states, with a team of doctors, nurses, dietitians and health coaches.
- Services include wellness exams, chronic condition management, nutrition counseling, behavioral health and care coordination.
- A big focus is on prevention, early detection, and lifestyle changes to improve long-term health. Programs target issues like diabetes, heart disease, weight loss, tobacco cessation and stress management.
- As a preferred provider for insurers, visits to Accurian Health clinics are often fully or mostly covered by a patient’s insurance plan. This makes care very affordable.
- Accurian Health uses data-driven, personalized approaches to understand health risks and create customized treatment plans.
So in summary, Accurian Health aims to transform primary care by emphasizing proactive, preventative services tailored to each patient’s needs. Their personalized model helps patients get and stay healthy while reducing unnecessary medical spending.
What services does Accurian Health provide?
Accurian Health provides a wide array of medical services focused on preventative, proactive care and health management.
Their services include:
- Wellness exams: Annual physicals and wellness visits to assess overall health, run screenings, identify risks, and create care plans.
- Chronic condition management: Ongoing care and coaching for issues like diabetes, heart disease, asthma, hypertension. Help manage medications, symptoms, lifestyle changes.
- Care coordination: Nurse care managers work with patient’s healthcare team to coordinate care plans, referrals, medications, transitions of care.
- Nutrition counseling: Meet with a registered dietitian for personalized nutrition plans, weight loss support, diabetes management.
- Behavioral health: Counseling and care plans for mental health concerns like stress, anxiety, depression, substance abuse.
- Tobacco cessation: Support to quit smoking through coaching, nicotine replacement, medications, behavioral strategies.
- Health coaching: Work one-on-one with a coach on setting health goals, making lifestyle changes, accountability. Can be in-person or virtual.
- Virtual care: Telehealth visits, online chronic care programs, 24/7 nurse advice line provide accessible care.
- Onsite clinics: Preventative care, screenings, condition management, labs at over 40 clinics nationwide.
The focus is on prevention and early intervention for better long-term health. Accurian Health provides the services and support patients need to understand their health risks and take proactive steps.
How does Accurian Health work with insurance companies?
One of the key aspects of Accurian Health’s business model is their direct partnerships with major insurance companies like UnitedHealthcare, Humana, HealthPartners, and others. These partnerships allow them to provide affordable, accessible preventative care to patients on those plans.
Accurian Health functions as an in-network preferred provider for their insurance partners. This means visits to Accurian Health clinics and services are often covered in full or with low copays/coinsurance by a patient’s health plan.
Some specifics on how they work with insurers:
- Value-based contracts: Accurian Health enters into value-based agreements with insurers. This ties reimbursements to quality metrics and health outcomes.
- Data integration: They integrate medical data and claims information from insurers to better understand patient risk factors. This allows personalized treatment plans.
- Custom programs: Accurian Health works with insurers to create targeted chronic care programs for issues like diabetes, smoking, etc.
- Clinic locations: Many Accurian Health clinics are conveniently located inside or near partner health plan buildings. This facilitates patient access.
- Education: They educate insurance members on the benefits of preventative care and how to utilize Accurian Health services and programs.
- Reporting: Accurian Health provides insurers with regular reports on patient progress, treatment efficacy, and health improvements from their programs.
So in summary, their direct payer partnerships are what helps enable Affordable, accessible preventative care for insured patients. Collaboration with insurers leads to better data to inform care plans that keep people healthy.
How much does Accurian Health cost?
As an in-network preferred provider for major insurers like UnitedHealthcare and Humana, Accurian Health offers very affordable costs and accessible care.
Most services are covered in full or just require a small copay from the patient.
Some examples of common costs:
- Annual Wellness Visit: Fully covered by insurance with no copay in most cases. This includes an annual physical, lab work, screening tests, and care plan creation.
- Primary care visit: A typical copay of $10-35 per visit. Covers appointments for health issues, chronic condition management, labs, etc.
- Specialist visit: Specialty services like behavioral counseling often have a copay of $40-50. Still very affordable.
- Chronic care program: Monthly fees around $20-75 based on level of care management needed. Often partly subsidized by insurance.
- Virtual visits: Telehealth consultations typically cost the same as an office visit copay or $15-20. Convenient and low cost.
- Health coaching: May be included in a chronic care program or have a $20-40 monthly fee, depending on frequency.
- Lab tests: Covered as part of wellness/sick visits. Individual tests that aren’t covered have fees based on insurance contracts.
While costs can vary a bit by insurer and plan details, Accurian Health services tend to be very competitively priced thanks to their payer partnerships.
This makes proactive care very accessible so patients are encouraged to maintain their health.
Does Accurian Health accept Medicare?
At this time, Accurian Health clinics do not directly accept Medicare as an approved provider. Their services are primarily covered under commercial insurance plans through their partnerships with companies like UnitedHealthcare.
However, Accurian Health notes that in some cases they may be able to see Medicare patients on a self-pay basis. The costs for visits and services would likely be higher than with commercial insurance coverage.
Some key considerations around Accurian Health and Medicare:
- Their clinics/providers are not certified Medicare providers. So visits would not be covered by Medicare insurance.
- For seniors with only Medicare coverage, the out-of-pocket costs may be prohibitive, especially for frequent services.
- Preventative annual wellness visits are fully covered under Medicare at many primary care practices – an alternative to get some similar services.
- Accurian Health does offer telehealth services which could potentially be an affordable option paid directly by a Medicare patient when needed.
- Seniors with both Medicare and a commercial plan like a Medicare Advantage plan may still be able to utilize Accurian Health affordably under that supplemental coverage.
- In some cases there may be options to submit for Medicare reimbursement for certain qualified services, but this is not guaranteed.
So in summary – while Accurian Health does not directly accept Medicare insurance coverage, they indicate there may be some limited options for Medicare patients to pay out-of-pocket if the services are needed. But Medicare enrollees will likely have to utilize other primary care providers.
What conditions does Accurian Health treat?
With their focus on preventative care and proactive condition management, Accurian Health treats a wide range of both acute and chronic health conditions. Some of the main conditions their services target include:
Chronic Diseases
- Diabetes
- Heart disease
- High blood pressure
- High cholesterol
- Asthma and respiratory disease
- Osteoarthritis
- Osteoporosis
Behavioral Health
- Depression
- Anxiety
- Substance abuse
- Stress
Lifestyle Management
- Obesity/weight management
- Tobacco addiction
- Poor nutrition
- Sedentary lifestyle
Preventative Care
- Cancer screenings
- Immunizations
- Annual wellness visits
- Lab tests
Acute Care
- Common illnesses like cold, flu
- Injuries/fractures
- Skin conditions
- Musculoskeletal issues
Their specialized chronic care programs help patients manage ongoing conditions through coaching, care coordination, nutrition guidance and more. Prevention and screening are emphasized to catch issues early.
So Accurian Health covers a full range of health issues – both acute needs and lifelong condition management. Patients get personalized plans tailored to their specific concerns and risks.
Where are Accurian Health clinics located?
Accurian Health operates over 40 health clinics across the following 9 states:
- Florida
- Kansas
- Illinois
- Iowa
- Michigan
- Missouri
- Nebraska
- Tennessee
- Wisconsin
Many clinic locations are conveniently situated inside or next to buildings belonging to their major insurance partners, like UnitedHealthcare. This makes it easy for plan members to access care.
Some specifics on clinic locations:
- Florida – Clinics located in Orlando, Tampa, Fort Myers, Jacksonville.
- Kansas – Services in Overland Park and Wichita areas.
- Illinois – Chicago, Peoria, Rockford, and Collinsville clinics.
- Iowa – Cedar Rapids, Des Moines, West Des Moines and Davenport.
- Michigan – Grand Rapids, Southfield, Livonia and Flint clinic sites.
- Missouri – Accurian Health clinics in St. Louis and Kansas City.
- Nebraska – Lincoln clinic location.
- Tennessee – Nashville and Memphis area clinic sites.
- Wisconsin – Facilities in Green Bay, Eau Claire, Madison, Milwaukee.
In addition to their clinic sites, Accurian Health offers virtual care options for online visits, chronic care management, and 24/7 nurse advice line.
Convenient clinic locations and telehealth make their services accessible across a wide service area. Patients can find a location close to where they live or work.
How do I make an appointment with Accurian Health?
Making an appointment to be seen at an Accurian Health clinic is a straightforward process. Here are some tips to book an appointment:
- Search clinic locations – Use the clinic locator on their website to find facilities close to your home or work. Note clinic hours.
- Check with insurer – Contact your health insurance to confirm Accurian Health is in-network and visits will be covered.
- Call to schedule – Call the clinic number during business hours to book your appointment. Specify if you want an annual wellness visit, physical, chronic care appointment, etc.
- Ask about telehealth – Inquire if a virtual visit could be an option for some appointments to save you a trip.
- Provide information – Have your insurance card, photo ID, and any relevant medical history available when booking.
- Book early – Schedule wellness visits 1-2 months out. Book sick visits/urgent needs within a week or two.
- Plan transportation – Make arrangements to get to your visit, especially if you have an early morning blood draw.
- Fast before visits – Follow any instructions from clinic on fasting for accurate lab test results.
- Bring a list – Note down any health concerns, medications, questions for your appointment.
- Arrive early – Aim to arrive 15 minutes before new patient visits to complete paperwork.
Booking with Accurian Health is easy – just select your preferred date/time and clinic location. Be prepared with your insurance card and questions for your provider.
What is Accurian Health’s NPS score?
NPS or Net Promoter Score is a metric companies use to gauge customer satisfaction and loyalty. Accurian Health has an excellent NPS score of 70 as of 2022.
An NPS of 70 is considered very high and indicates customers are very happy with their services overall.
How is NPS calculated?
- Customers are surveyed on one key question: How likely are you to recommend Accurian Health to friends and colleagues?
- They respond on a 0-10 scale with 10 being extremely likely to recommend.
- Those who give a 9-10 rating are Promoters. 7-8 are Passives. 0-6 are Detractors.
- NPS = % Promoters – % Detractors
So with 70% Promoters and few Detractors, Accurian Health earns its high score.
What contributes to their NPS success?
- Personalized care – Patients feel care is tailored to their unique needs.
- Convenient access – Clinics have helpful hours and telehealth options.
- Cost savings – Services are very affordable with insurance plans.
- Quality time – Appointments do not feel rushed.
- Staff – Providers, nurses, and health coaches are friendly, supportive.
- Outcome-focus – Patients receive help improving their health.
The high NPS tells us patients are having their needs met and feel satisfied with the care they receive from Accurian Health overall. It indicates a high-quality patient experience.
Key Takeaways:
- Accurian Health specializes in personalized, proactive preventative care and chronic condition management.
- They partner directly with insurers like UnitedHealthcare to offer affordable clinic visits and health programs.
- Services aim to help patients avoid chronic diseases and unnecessary costs through lifestyle changes and early intervention.
- With an NPS rating of 70, patients report very high satisfaction with Accurian Health’s quality care and insurance cost savings.
Conclusion
In summary, Accurian Health is transforming the healthcare experience through data-driven, customized care plans focused on prevention and optimal health outcomes.
Their clinic locations, insurance plan partnerships, and high patient satisfaction scores make them a leading provider of accessible, proactive care across the Midwest and Southern United States.
Patients who use Accurian Health report an excellent experience partnering with their team to achieve health goals.
Frequently Asked Questions about Accurian Health
- What types of providers does Accurian Health have? Their clinics are staffed by doctors, nurses, dietitians, health coaches, and care coordinators. They have primary care physicians as well as some specialists.
- Do they take walk-in patients? They focus on scheduled visits and do not accept walk-ins. However, clinics try to accommodate urgent needs when possible.
- Can I change my doctor? Yes, you can request to change to a different provider at your clinic location if needed.
- How can I pay for services? With insurance coverage, you will pay any applicable copays or coinsurance at your visit. Self-pay options are also available if uninsured.
- Do they have an online patient portal? Yes, you get access to a portal to view lab results, message your care team, schedule visits, etc.
- Can I get a prescription? Their providers can prescribe medications and send scripts electronically to your pharmacy.
- Do they have x-ray or imaging? Some locations have onsite x-ray and basic imaging. They can refer you to other facilities for more complex scans.
- What ages do they treat? They provide care across the lifespan, treating patients from pediatric to geriatric.
- Can I get reimbursed for care? They submit claims directly to insurance companies. You can submit claims for services if needed for reimbursement.